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Higher quality customer contact with lower overheads for business. It offers all the benefits of working within the virtual world! Live Agent delivers a cost-effective, high quality alternative to the traditional call centre, to enable companies to retain or improve the quality of their customer contact while reducing staff overheads. By utilising a network of highly trained agents working from home, Live Agent's 'virtual' call centre eliminates the need for 'bricks & mortar' investment and helps companies fulfil their corporate social responsibility by reducing their carbon footprint. Staff are based throughout the UK and supported by technology that drives one of the largest virtual call centre operations in the USA. Furthermore clients have 24/7 access to CRM information about their call handling or marketing campaign's progress via an online extranet.
My business provides services to:Businesses
Consumers
Charities
Education
Local Government
National Government
NHS
Trade
Payment methods we accept:Maestro (Switch)
Visa
Master Card
Diners Club
American Express
Cash
Cheques
Direct Debit
Standing Order
New Credit Accounts
Bank Transfer
Products offeredcrewe, cheshire, uk, live agent, outsourced, call handling, sales and marketing service, sales, marketing, qualified sales leads, sales leads, appointments, telemarketing, data cleansing, intelligent profiling, inbound, outbound, public sector, call centre staff solution, call centre staff, call centre, contact, on demand call handling, on demand, contact centre
At our premises we have:Free parking
Customer toilets
Opening HoursMonday 9:00 to 17:00
Tuesday 9:00 to 17:00
Wednesday 9:00 to 17:00
Thursday 9:00 to 17:00
Friday 9:00 to 17:00
Operating Since:2007